This policy should be read alongside our Privacy Policy, which explains how we handle personal data more generally.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, to improve how they function, and to provide information to site owners about how their site is used.
Cookies may be set by the website you are visiting, known as first party cookies, or by other organisations whose services are used on that site, known as third party cookies.
Cookies may be session cookies, which are deleted when you close your browser, or persistent cookies, which remain on your device until they expire or you delete them.
2. How We Use Cookies
We use cookies to help our website function correctly, to remember your preferences, to understand how visitors use our site, and to improve the services we offer.
We do not use cookies to collect information that directly identifies you without your consent.
3. Types of Cookies We Use
Strictly necessary cookies
These cookies are essential for our website to operate. They enable core functions such as page navigation, security, form submission and access to secure areas. Without these cookies the site cannot function properly.
These cookies do not require your consent as they are necessary for the service you have requested.
Functional cookies
These cookies allow our website to remember choices you have made, such as your preferences or previously entered information, and provide enhanced features. If you do not allow these cookies, some parts of the site may not work as intended.
Analytics and performance cookies
These cookies help us understand how visitors interact with our website by collecting information such as which pages are visited most often, how long visitors spend on the site, and whether any errors occur. This information is aggregated and helps us improve how the site performs.
Marketing and targeting cookies
These cookies may be used to deliver content and advertising that is more relevant to you, and to measure the effectiveness of our campaigns. They may be set by third party advertising or social media platforms.
4. Third Party Cookies
Some cookies on our website are set by third party services we use. These may include:
- Analytics providers, which help us understand how our website is used
- Embedded content providers, such as video players or maps
- Social media platforms, where sharing or follow buttons are present
- Review platforms, where customer reviews are displayed on our site
- Security and anti-spam services, which help protect our forms from automated abuse
These third parties may set their own cookies and process data in accordance with their own privacy policies. We recommend reviewing those policies directly.
5. Cookies We Use
A full list of the cookies used on this website, including their purpose and duration, is set out below.
We recommend carrying out a cookie audit to confirm exactly which cookies are set, so this section can be completed accurately.
6. Managing Your Cookie Preferences
You can manage cookies in several ways.
Through our cookie banner
Where a cookie consent tool is in place on our website, you can accept or reject non-essential cookies and change your preferences at any time.
Through your browser
Most browsers allow you to view, manage, delete and block cookies. You can usually find these controls in the settings or preferences menu of your browser. Please note that blocking all cookies may prevent parts of our website from working correctly.
Guidance for common browsers is available from each browser provider, and general information about cookies is available from the Information Commissioner's Office at ico.org.uk.
Opting out of analytics
Where we use analytics services, you may be able to opt out directly through tools provided by those services.
7. Do Not Track
Some browsers include a "Do Not Track" feature. There is currently no agreed industry standard for responding to these signals, and our website does not currently respond to them.
8. Changes to This Policy
We may update this cookie policy from time to time to reflect changes in the cookies we use or for operational, legal or regulatory reasons. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about our use of cookies, please contact us: