Privacy Policy

1. Who We Are

The Results People is a recruitment agency providing industrial, transport and commercial recruitment services across the UK.

For the purposes of data protection law, we are the data controller of the personal data described in this policy.

2. Personal Data We Collect

The personal data we collect depends on your relationship with us.

If you are a candidate or job seeker

• Name, address, telephone number and email address
• Date of birth and National Insurance number
• Employment history, qualifications, training records and references
• Your CV and any supporting documents you provide
• Right to work documentation, including passport, visa, share code or identity documents
• Driving licence details, licence categories and endorsements where relevant to the role
• Bank account details, tax code and payroll information where we place you into work
• Details of your availability, preferred sectors, locations and shift patterns
• Records of our communications with you, including notes of calls, emails and messages

If you are a client or prospective client

• Contact name, job title, business email address and telephone number
• Company name, address and business details
• Vacancy details and workforce requirements you provide to us
• Records of our communications and the services we provide

If you visit our website

• Information you submit through our contact, vacancy or CV forms
• Technical information such as IP address, browser type and device information
• Information about how you use our site, collected through cookies and similar technologies

3. Special Category Data

In some circumstances we may process special category data, such as information about your health, or details of criminal convictions where a role requires background screening.

We only process this data where we have a lawful basis to do so — for example, where it is necessary to assess your suitability for a particular role, to make reasonable adjustments, or to comply with a legal obligation. Where required, we will seek your explicit consent.

4. How We Collect Your Data

• Directly from you, when you register with us, submit your CV, complete a form on our website, or speak with our team
• From third parties, such as job boards, referrals, or professional networking sites
• From referees you have nominated
• From background screening and compliance providers, where relevant to the role
• Automatically, through cookies and similar technologies when you use our website

5. How We Use Your Data and Our Lawful Basis

We process your personal data on the following lawful bases.

Legitimate interests

We rely on our legitimate interests as a recruitment business to match candidates with suitable roles, to contact you about opportunities, to provide recruitment services to our clients, and to maintain and improve our services. We consider these interests are not overridden by your rights and freedoms.

Performance of a contract

Where we place you into work or provide recruitment services to a client, we process personal data as necessary to perform that contract.

Legal obligation

We process certain data to comply with our legal duties, including right to work checks, tax and payroll obligations, and employment agency regulations.

Consent

Where we rely on consent, such as for certain marketing communications or the processing of special category data, you may withdraw that consent at any time.

6. Who We Share Your Data With

We may share your personal data with the following recipients.

• Clients and prospective employers, where we put you forward for a role
• Payroll providers, umbrella companies and accountants, where relevant to your engagement
• Background screening and compliance providers, where required for a role
• IT, hosting and software providers who support our systems
• Professional advisers, including legal and accountancy advisers
• Regulatory bodies, HMRC and law enforcement, where we are required to do so by law

We do not sell your personal data to third parties.

7. International Transfers

Your personal data is generally stored and processed within the UK. Where any provider we use stores data outside the UK, we take steps to ensure appropriate safeguards are in place, such as UK adequacy regulations or standard contractual clauses.

8. How Long We Keep Your Data

We retain personal data only for as long as necessary for the purposes set out in this policy, or for as long as we are required to by law.

• Candidate records: retained for [INSERT PERIOD] from your last meaningful contact with us, after which they are securely deleted or anonymised
• Payroll and tax records: retained for a minimum of six years, in line with HMRC requirements
• Right to work records: retained for the period required by immigration legislation
• Client records: retained for the duration of our relationship and for [INSERT PERIOD] afterwards

9. How We Protect Your Data

We have appropriate technical and organisational measures in place to protect your personal data against unauthorised access, loss, alteration or disclosure. These include access controls, secure storage, staff training and confidentiality obligations.

No method of transmission over the internet is completely secure, and we cannot guarantee absolute security of data sent to us online.

10. Your Rights

Under UK data protection law you have the following rights.

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to have inaccurate or incomplete data corrected
• Right to erasure — to request deletion of your data in certain circumstances
• Right to restrict processing — to limit how we use your data in certain circumstances
• Right to data portability — to receive your data in a portable format
• Right to object — to object to processing based on our legitimate interests, or to direct marketing
• Rights relating to automated decision making — we do not make decisions about you based solely on automated processing
• Right to withdraw consent — where we rely on your consent, at any time

To exercise any of these rights, please contact us at [email protected]. We will respond within one month of receiving your request.

11. Cookies

Our website uses cookies and similar technologies to help the site function correctly, to remember your preferences, and to understand how the site is used.

You can control cookies through your browser settings. Disabling certain cookies may affect how parts of the site function.

12. Third Party Websites

Our website may contain links to third party websites, including job boards and client sites. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their privacy policies.

13. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

14. How to Contact Us or Make a Complaint

If you have any questions about this policy, or wish to exercise your rights, please contact us:

If you are not satisfied with our response, you have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.